Question 1

What time can I check in and what time do I need to check out?

Accepted Answer

Les Terrasses d'Eze – Hotel**** & Spa allows check-in from 3:00 pm. Rooms must be vacated by 11:00 am at the latest. For any request for early arrival or late departure, please contact reception directly.

Question 2

How can I book a stay at the hotel?

Accepted Answer

Bookings can be made directly on the official website hotel-terrasses-deze.com, by phone at +33 (0)4 93 29 80 68, or by email at reservation@hotel-terrasses-deze.com.

Question 3

Is breakfast included in the room rate?

Accepted Answer

Depending on the type of rate booked, breakfast may be included or offered as an option at a price of €22 (tax included). We invite you to check the exact terms at the time of booking or to contact us directly for confirmation.

Question 4

How many rooms and suites does the hotel have?

Accepted Answer

Les Terrasses d'Eze – Hotel**** & Spa has 87 rooms and suites, all facing the Mediterranean Sea with panoramic views.

Question 5

What is the cancellation policy?

Accepted Answer

For a booking made directly with the hotel at a flexible rate, cancellation is free of charge up to 72 hours before the arrival date. Beyond this deadline, fees may apply. Cancellation conditions may vary depending on the rate chosen (non-refundable, promotional) or if the booking was made via a third-party platform; we invite you to check the exact conditions indicated at the time of booking.

Question 6

Where is the hotel located and how do I get there?

Accepted Answer

Les Terrasses d'Eze – Hotel**** & Spa is located at 1138 Route de la Turbie, 06360 Èze, between Nice and Monaco. The hotel is 5 minutes from the La Turbie exit on the A8 motorway, 9 km from the Èze-sur-Mer train station, and about 20 minutes from Nice Côte d'Azur Airport.

Question 7

Is parking free?

Accepted Answer

Yes, free parking is available on site for all guests, whether staying at the hotel or not.

Question 8

Are there charging stations for electric vehicles?

Accepted Answer

Yes, the hotel has 2 electric vehicle charging stations (T2/STE standard) in its car park. The charging service is billed separately, payable directly at the station by credit card.

Question 9

Is the hotel accessible by public transport?

Accepted Answer

The hotel is not directly served by public transport or by a shuttle from the train station or the village of Èze. Access by car or taxi/private hire vehicle is recommended.

Question 10

Is the spa accessible to outside guests (non-residents)?

Accepted Answer

The spa offers access and treatment packages that are also open to outside visitors, by reservation. To book, contact the spa at +33 (0)4 93 29 80 68 or by email at reservationspa@hotel-terrasses-deze.com.

Question 11

What facilities does the spa offer?

Accepted Answer

The spa covers 500 m² and notably offers an in-depth wellness circuit lasting a maximum of 2 hours (indoor hydromassage pool, 4 heat experience rooms, 3 sensory showers, cool zone and relaxation room with a Himalayan salt wall), a floating room, a dry hydromassage bed (Aquatizer), and single or duo treatment cabins.

Question 12

Is access to the in-depth wellness spa circuit chargeable?

Accepted Answer

Yes, access to the in-depth wellness spa circuit costs €75 (tax included) for outside guests and a preferential rate of €35 (tax included) for guests staying at the hotel. These rates include access for a maximum duration of 2 hours.

Question 13

Are children allowed on the in-depth wellness spa circuit?

Accepted Answer

Children under 16 are not allowed on the in-depth wellness spa circuit.

Question 14

Do I need to book access to the in-depth wellness spa circuit, even if I'm staying at the hotel?

Accepted Answer

Yes, the "spa access" package is by reservation only and subject to availability (maximum circuit duration of 2 hours, several time slots are available throughout the day). We recommend booking as early as possible ahead of your stay by contacting the spa at 00 33 (0)4 93 29 80 68 or at reservationspa@hotel-terrasses-deze.com. Booking a room does not guarantee availability of spa access.

Question 15

Can a treatment or spa access be given as a gift?

Accepted Answer

Yes, gift vouchers for the spa are available directly on the online shop of the hotel's official website.

Question 16

What leisure activities are available at the hotel?

Accepted Answer

In addition to the Spa, Les Terrasses d'Eze – Hotel**** & Spa offers all its guests 2 tennis courts, 2 pétanque courts, landscaped gardens, a fitness room, as well as an unheated infinity pool offering a panoramic view of the Mediterranean Sea. These activities are only accessible to guests staying at the hotel.

Question 17

Are these activities chargeable?

Accepted Answer

No, pétanque, gardens, fitness room and outdoor pool are free and included for all guests staying at the hotel. Only access to tennis (€20 including tax/hour) and spa treatments and access are subject to reservation and specific pricing.

Question 18

What restaurants are located at the hotel?

Accepted Answer

Les Terrasses d'Eze – Hotel**** & Spa offers several venues: the bistronomic restaurant Le Tillac, the Bio Bar by the pool (reserved for hotel guests only), and the Lounge bar.

Question 19

Do I need to book to have lunch or dinner at Le Tillac restaurant?

Accepted Answer

Reservations are recommended, particularly during high season, and can be made directly through the hotel's website or by phone.

Question 20

Are pets allowed?

Accepted Answer

Yes, dogs and cats are allowed at the hotel for a supplement of €20 (tax included) per day. We recommend informing us of their presence at the time of booking. A set of rules regarding pet stays will be given to you upon arrival.

Question 21

Is the hotel accessible to people with reduced mobility (PRM)?

Accepted Answer

Yes, the hotel is accessible to people with reduced mobility. It has 2 dedicated parking spaces, 3 wheelchair-accessible family rooms (subject to availability), as well as an accessible restaurant and treatment cabin. For any specific accessibility request, we recommend contacting reception before your stay.

Question 22

Does the hotel offer spaces for seminars, weddings or private events?

Accepted Answer

Yes, the hotel has dedicated spaces for seminars, weddings and private events, with sea views. For any request, contact the events department at evenements@hotel-terrasses-deze.com.

Question 23

Is Wi-Fi available on site?

Accepted Answer

Yes, Wi-Fi is free throughout the establishment.

Question 24

What type of guests is the hotel suited to?

Accepted Answer

Les Terrasses d'Eze – Hotel**** & Spa caters to a wide range of guests: couples on a romantic getaway thanks to its intimate setting and panoramic view of the Mediterranean, families benefiting from family rooms, gardens and outdoor activities, as well as business travelers and seminar organizers taking advantage of its reception spaces and its location between Nice and Monaco. The establishment is suitable for both a relaxing stay and a business trip.

Question 25

What type of event is the hotel best suited to?

Accepted Answer

Thanks to its reception spaces with sea views, the hotel is particularly well suited to organizing weddings and ceremonies, seminars and corporate events, as well as private receptions (birthdays, family dinners, celebrations). Each request is handled with personalized support from the events department, reachable at evenements@hotel-terrasses-deze.com.

Question 26

What local events can be discovered between Nice, Monaco and Menton?

Accepted Answer

Ideally located between Nice and Monaco, Les Terrasses d'Eze – Hotel**** & Spa is an excellent starting point for discovering the major events of the French Riviera throughout the year: the Nice Carnival and the Menton Lemon Festival in February-March, the Cannes Film Festival in May, the Monaco Grand Prix in June, the Menton Music Festival and Jazz à Juan in summer, as well as numerous exhibitions, races and cultural events organized in Monaco and the surrounding area. Please don't hesitate to contact our reception to find out about events scheduled during your stay.

Question 27

Does the hotel have a loyalty programme?

Accepted Answer

Yes, our hotel is part of Preferred Hotels & Resorts and, as such, is a member of the I Prefer Hotel Rewards loyalty programme. This means you can earn points and enjoy exclusive benefits during your stays.

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